Refund and Returns Policy

At Tourism Templates, we are committed to providing high-quality digital products that meet your expectations. Please carefully review our refund and return policy for digital products below:

Digital Product Refund Policy

Due to the nature of digital products, all sales are final. Once a digital product has been downloaded or accessed, we are unable to offer refunds, exchanges, or cancellations. By making a purchase, you agree to these terms.

Exceptions to the Refund Policy

We may consider refunds under the following circumstances:

1. Technical Issues:
   • If you encounter a technical issue that prevents you from accessing or using the digital product as intended, please contact us within 7 days of purchase. We will work with you to resolve the issue or offer a refund if the problem cannot be resolved.
2. Duplicate Purchases:
   • If you accidentally purchase the same product more than once, please notify us immediately. We will review your request and process a refund for the duplicate charge.
3. Non-Delivery of Product:
   • If, for any reason, you do not receive your purchased product, please contact us within 7 days of purchase to resolve the issue or request a refund.

How to Request a Refund

To request a refund, please contact our support team at tourismtemplates@gmail.com. Include the following information in your request:

• Your name and email address
• Order number or receipt
• A detailed description of the issue

Our team will review your request and respond within 3-5 business days. Please note that refunds are issued at our discretion and in accordance with this policy.

Important Notes

• Refunds will not be issued for reasons such as change of mind, incorrect product choice, or lack of usage after purchase.
• All refunds, if approved, will be processed through the original payment method within 7-10 business days.

If you have any questions or concerns about our refund and return policy, please contact us at tourismtemplates@gmail.com. We are here to assist you!